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Mångfaldigt prisbelönta StudentConsulting är ett rekryterings- och bemanningsföretag med fokus på unga i karriären. Tack vare ett stort nätverk och lång erfarenhet kan vi erbjuda intressanta och utmanande tjänster inom områden som IT, teknik, ekonomi, administration, HR, marknadsföring, kundtjänst och försäljning.StudentConsulting - Meet Your Future.

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København, Hovedstaden





Do you speak Danish and want to work with customer service abroad?


Information om uppdraget

Have you long dreamed off going abroad and do you love customer service? Then we have a good reason for you to pack your bags.
On behalf of our client Dixon in Czech Republic we are looking for a Customer Service Agent.

As a Customer Support Agent your primary task is to provide service with high quality and best efficiency and to:
• Support customers over the email, chat or phone
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Build sustainable relationships of trust through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Communicate and coordinate with internal departments

All communication is in English, and Danish when communicating with end customer.

Kunskaper för uppdraget

Dixon offers a newly created team of 13 people with a vision to expand in the near future. Thanks to friendly atmosphere and fresh team spirit, it is really easy to fit in. Moreover they expect from you, that:

• You are an intermediate English speaker both written and spoken and native speaker of Danish
• You have excellent communication skills
• You are customer oriented are able to adapt/respond to different types of characters
• You are able to understand a problem and task quickly and resolve them in creative and thoughtful way
• You need to be able to organize your daily work and meet the deadlines
• You are a team player so other team members can rely on you when necessary

In return, Dixon offers you:
• Modern office right in the city centre with an amazing terrace
• Team buildings where you get a chance to get to know each other more
• Soft skills training and language courses so you can activate both sides of your brain
• Opportunity to turn your career - Dixon offer each new position or internship to you first
• You can mix benefits of your choice in our Cafeteria benefit system
• Bonus scheme
• You can turn off your brain and recharge in our chill out space or relax room
• Some days are full of fruits
• Plenty of social events and charity activities (boat party, ice hockey tournament, summer BBQ, Halloween concert and much more)

Beskrivning av företaget

Prisbelønnede StudentConsulting er en rekrutterings- og bemandingsvirksomhed med fokus på unge mennesker i starten af deres karriere. Takket være vores omfattende netværk og mangeårige erfaring er vi i stand til at tilbyde interessante og udfordrende stillinger indenfor områder såsom it, teknik, økonomi, administration, HR, markedsføring, kundeservice, salg, industri, produktion, logistik og transport. Find din fremtid på www.studentconsulting.dk allerede i dag!

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